Just Like Riding a Bike: How MyWorks Keeps Processes Simple for Answer BMX

Answer BMX logo

About

Answer BMX has sold cycling products to sports enthusiasts and international champions for over 50 years.


MyWorks customer since

2020

Location

USA

Industry

Sporting Goods

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After joining forces with MyWorks, Answer BMX was able to:

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Save forty hours a month on bookkeeping tasks

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Streamline warehouse management by syncing orders, products, and more

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Keep their processes simple across two websites

A bump in the road

Answer BMX started life as a brick-and-mortar store back in the 1970s. As the times have changed, they’ve introduced two websites and gone global. However, vice president Blake Sawyer still likes to keep things simple.

The problem was that as their sales increased, so did their paperwork. They needed an all-in-one solution that streamlined their accounting between QuickBooks and WooCommerce without forcing them to add unnecessary tools to their stack.

Answer BMX

“There was a gradual increase in volume via our website. It was just an hour or two per week at the beginning. By the time we got MyWorks, it was probably at least two hours a day.”

On the right track

Sawyer compared a few platforms but only MyWorks had the auto-mapping and syncing capabilities that would let Answer BMX manage orders effectively. 

Answer BMX

“My favorite feature was definitely syncing orders as far as individual line items with payments and addresses. MyWorks just integrated right over to QuickBooks and all we had to do is click print to the warehouse.”

 

Answer BMX saw immediate results. They instantly reduced their administrative workload by forty hours, saving themselves a whole working week out of the month. Sawyer says setting up was straightforward due to the responsive MyWorks customer support team.

Answer BMX

“Setup wasn’t difficult but we had to reach out due to some complications with the back-end features on the website. Basically, there was a little problem syncing the dedicated server in our warehouse. That got squared away quickly.”

Staying the Course

Answer BMX

“We actually had a spike in sales after Covid just after we started using MyWorks. I can’t tell you how much time it saved us then.”

 

MyWorks is now one of the few key tools that Answer BMX has come to rely on. Our sync allows the team to have their preferred setup. Should they ever need more advanced features, they know they’re available with MyWorks—at no extra cost. 

Since partnering with MyWorks, Answer BMX has maintained smooth but simple operations. They even kept their administrative tasks to a minimum during a boom at the end of the pandemic. Answer BMX could capitalize on the opportunity without creating extra work for themselves or negatively impacting the customer experience.

Answer BMX

“Besides the necessities, we don’t have any other tools. We’re very basic. I do see that MyWorks has more advanced features but I haven’t had to touch them.”

Keep it simple or get complex

Many ecommerce accounting solutions force you to commit to a basic or an advanced setup. MyWorks stands out among competitors for its flexible approach, letting you tailor the features to your business.

 

MyWorks enables you to configure your setup by adjusting and adding settings. You can stick to the pre-set options or add as many custom filters and fields as you need. If you ever need support launching MyWorks or tailoring the sync, our customer support team is always ready to help you.

 

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