MyWorks Success Story: Mirror Doors Direct

MyWorks Success Story: Mirror Doors Direct

The MyWorks Team understands just how much the modern working environment has changed, and as the global economic climate shifts, it’s becoming increasingly common to have more than one source of income. We appreciate the hard workers, the part-timers, the side-hustlers, and the extra-business-owners. We also know, though, that running a “part-time” business can take up a considerable amount of your time. That’s why our MyWorks QuickBooks Sync for WooCommerce (also available for Xero integrations) aims to automate all the repetitive manual data entry processes while providing accurate accounting and order fulfillment data. We sat down with Sophie, the owner of Mirror Doors Direct, to talk about how she balances her business with her full-time job and how MyWorks Sync has made her schedule manageable.

Mirror Doors Direct was founded in 2011 in Glasgow, Scotland. They act as a liaison for ordering and distributing interior mirrored doors in the mainland United Kingdom. They’re responsible for managing orders, taking payments, and sending sales orders to mirror manufacturers. This means they’re in the unique position of managing B2B (business-to-business) and B2C (business-to-consumer) transactions. For Sophie and the rest of the Mirror Doors Direct management team, running the company is a part-time job that they do in addition to their full-time employment. This means the time they can spend corresponding with customers and manufacturers is limited, and thus precious! Orders began to pile up, and without much time, Sophie knew she needed a solution to automate how they handled orders. “It would get a bit stressful because you knew it had to be done,” she says. Because of this need for greater efficiency, Sophie and her team automated their order and fulfillment process using MyWorks QuickBooks Sync for WooCommerce.

When we asked Sophie why she chose MyWorks, she said, “MyWorks had the best reviews.” She connected the sync to her site and integrated QuickBooks and WooCommerce within a few days. Initially, she didn’t opt for a setup call, saying, “I was a bit scared of doing it because I’m not very technical, but I managed to connect to QuickBooks myself.”

After trying a few options, she contacted our support team to guide her through the process. “I have to say,” she laughs, “the support was good.” She excitedly told us she “got it running rather quickly, and it’s now completely automated. It’s revolutionized the whole thing!”

Before using MyWorks, Mirror Doors Direct was already using QuickBooks. When orders came in, team members had to manually correspond with manufacturers and customers while trying to manage their full-time jobs. “I needed something,” Sophie says, “because once an order came in, I manually had to put it into QuickBooks.”

The Mirror Doors Direct team spent up to six hours a week handling and processing orders. “Trying to do it around a full-time job was the last bit that I couldn’t automate,” she says.

With MyWorks, however, their process is streamlined and hassle-free. Potential customers can go to their website and input their desired measurements and number of doors, and MyWorks will process that information once WooCommerce is in. This processed order then gets emailed straight to the factory where the doors are manufactured, without any input needed from Sophie and her team. WooCommerce and QuickBooks sync seamlessly through MyWorks to eliminate extra work, so Sophie only has to do two hours of work on Mirror Doors Direct order handling per week. Throughout 2020, Mirror Doors Direct has almost doubled its order volume! “If I didn’t have all that automation, I don’t think we could have coped,” says Sophie.

When we asked Sophie what tips she’d give business owners considering WooCommerce, or even integrating WooCommerce and QuickBooks through MyWorks Sync, she had two recommendations. If your site includes complicated customization processes, it might be best to hire a developer. For some of the more challenging aspects of their ordering process, they hired a developer, Sophie, who told us that “was brilliant.” Secondly, if you’re interested in using MyWorks QuickBooks Sync for WooCommerce but have trouble justifying the cost, try contacting the MyWorks team to create a custom package. The Mirror Doors Direct team handles about 30 orders a month and has a custom plan that allows MyWorks to support her in a way that fits in her budget.

Are you working full-time but still want to manage your side business efficiently? Do you want to look into starting a website to monetize a hobby? Is your WooCommerce store a full-time business, but you’d like a little bit more time for yourself? If the answer is yes, why not look into taking the route Sophie and the Mirror Doors Direct team did to automate your accounting with MyWorks? Don’t hesitate to schedule a demo call with us today to help you manage your business, free up your time, and automate your processes!